Frequently Ask Questions

BillEase is your online and hassle-free shopping partner that allows you to shop and pay at a later time. All you have to do is to submit an application form, wait for our approval. Once approved, an initial credit limit will be established, which can be used to purchase from our 200+ merchant partners.

We will send you a reminder in your e-mail few days before your due date.

Here are 5 ways to pay for your BillEase installment:

  1. Direct Transfer to Coins.phClick your payment request. You will be redirected to several available payment channels, among them is coins.ph.Follow Coin’s instructions on settling your payment. Once done, you will receive a payment confirmation and your payment should reflect to your BillEase account.
  2. Pay via GCashYou can pay your BillEase installment via GCash by selecting BillEase among the list of GCash’s Billers. Input the name registered in BillEase as account name, the mobile number registered in your BillEase account, and your loan ID, (can be found in account view) and pay for your installment.Your payment will be verified by the next banking day and a confirmation will be sent to your registered email address.
  3. Linking your Online Bank AccountLink your Unionbank and BPI bank account and pay BillEase directly straight from your BillEase account. Just choose among our list of payment partners, such as coins.ph, BDO, BPI, and Security Bank.Payments via linked online bank accounts will be booked automatically. No need to send us your proof of payment.
  4. Bank TransfersYou can also pay through bank deposit or online transfer, which is free of charge (only if settled within the same bank).The payment made will not automatically reflect in our system, so make sure you email us a copy of the deposit slip or a screenshot of your transfer to pay@billease.ph. Our payment verification team will confirm your payment within the next banking day upon receiving your proof of payment.Here are our partner banks and our account numbers:
    • BDO:
      Account name: First Digital Finance Corp
      Account number: 011290007371
    • BPI:
      Account name: First Digital Finance Corp
      Account number: 8101 0064 77
    • Security Bank:
      Account name: First Digital Finance Corp
      Account number: 0000-001768-090

Easy – simply download our app from Apple App Store or Google Play Store and sign up for a BillEase account. Once approved, an initial credit limit will be established, which can be used to purchase from our 200+ merchant partners.

Fast – We want you to enjoy your shopping experience as soon as possible. Approval can be immediate or up to one day depending on your submitted documents. The key is submitting complete and clear documents and valid IDs.

Just make sure you submit your online application before 6:00 PM because any applications beyond that will be considered as next day submission.

All applications submitted after 8:00 AM on a Sunday will be processed together with all the Monday applications on Tuesday. This allows our credit team to fully verify the information you provided and make better credit evaluation for everybody.

If you are at least 18 years old and have a stable source of income, you are welcome to apply! In addition, we will also ask for your latest proof of income, proof of billing and one valid government ID to verify the information.

Examples of accepted proof of income: payslips, screenshots of bank transaction history, Upwork certificate of employment, Paypal transaction history, remittance slips, etc.

Examples of accepted proof of billing: Meralco bill (preferred), credit card bill, water bill, cable TV bill, post paid plan bill, etc.

Yes, it is okay if the proof of billing is not under your name. As long as it is recent and has your home address, it will work.

No, you do not need a credit card to be eligible for our installment plan.